Our Process
Discovery
At CTI, we don't believe in taking a cookie cutter approach.
We will discover your exact needs through a hands on discovery process.
Design & Configuration
After discovering your needs, we will present a customized design and plan.
Rapid Deployment
Once we find the right solution, we will install it quickly and implement it across your organization.
Unmatched Support
You can count on CTI. We believe in long-term partnerships by delivering dedicated support - at all times.
Client Testimonials
Doug Sabo, Director of Finance
“We are a medium sized nonprofit with a limited technology budget and I need someone that I can rely on for a variety of functions. CTI has helped us setup a new ShoreTel phone system, install a new server, connect remote sites, resolve security issues and simpler things like setting up a printer. I trust their expertise and their approach to helping us stay current with our technology needs. I highly recommend you check them out for your technology needs and I think you will be very happy with their service.”
South Portland Housing Authority
Andrew Putnam, VP, CIO
"When CTI installed our ShoreTel phone system, we initially had an issue with the ShoreTel code interacting with our Telco’s switch. CTI took care of it completely by directly calling ShoreTel and having them write new code to work with our network, without me having to deal with it. It’s nice to know I can pick up the phone and talk to any tech and feel like they will drop whatever they are doing to take care of my problem. CTI’s personalized service is top notch!"
Katahdin Trust Company
Luke Schaedle
“When our previous technology provider discontinued service, we turned to CTI to help us out. CTI helps to keep our technology in a state where nobody knows it’s there - it just works. When I call, someone is always there, and I just let them know of my issue and they take care of the rest. CTI will work within your budget, without sacrificing their dedication to customer satisfaction and service.”
Good-Will Hinckley School
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