Category: SIP Trunking

Case Study: Record Cold Leads to Record Business for Pine State Services, Thanks to CTI

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CHALLENGE When record cold temperatures hit Maine recently, calls to local plumbing and heating providers hit peak levels. Leveraging flexible Mitel MiVoice Connect (formerly ShoreTel Connect) SIP trunking capabilities through Consolidated Communications (CCI) allowed Pine State Services to not only continue meeting their existing customers’ needs but to gain new business too. Pine State Services … Continued


 

Category: SIP Trunking

SIP Trunking Boosts Your Business’s ROI

SIP Trunking Boosts Your Business's ROI
 

Better technology? Lower costs? With SIP trunking you can have your cake and eat it too, giving your business a big boost in its ROI. SIP trunks offer significant cost savings compared to analog PSTN circuits, as well as lower per-call costs. Determining your ROI Performing a cost-benefit analysis on switching to SIP requires comparing … Continued


 

Category: SIP Trunking

The Many Advantages of SIP Trunking

The Many Advantages of SIP Trunking
 

PBX technology isn’t what it used to be. The analog PBX is nearly obsolete, as digital communication pushes it aside. VoIP phones offer clear advantages, providing more functionality for less money. SIP trunking makes running a business telephone exchange easy. What is SIP trunking? SIP stands for Session Initiation Protocol. It’s the standard way that … Continued


 

Category: SIP Trunking

Turn To SIP Trunking Before Disaster Strikes

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Unexpected storms that take out crucial power lines. Minor problems that rapidly transform into major catastrophes. Whether it is due to software issues, hardware failure, or network congestion, disasters can strike at the most inopportune moments. No matter the circumstance, if your business doesn’t have an all encompassing disaster recovery plan that uses Session Initiation … Continued


 

Category: SIP Trunking

FairPoint Communications Joins ShoreTel® TechConnect Program, Validates SIP Trunking Interoperability with ShoreTel UC Phone Systems

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As CTI continues to strengthen and grow as a result of our 2016 merger with FairPoint Communications, we continue to provide innovative solutions that improve the quality of our customer’s communications, network infrastructure and data security. A recent addition to CTI’s services offerings comes as a result of FairPoint Communications joining ShoreTel’s TechConnect Program, and having … Continued